FAQ Version 5.0 – July 22, 2026
Here you’ll find answers to the most common questions about the official Jalisco Alerta app.
What is Jalisco Alerta?
Who sends the alerts?
Is there any cost for the application?
Does the app replace 911?
What Does the App Cover?
What Does the App Cover?
What Does the App Cover?
Jalisco Alerta issues warnings, alerts and forecasts regarding disruptive phenomena that may pose a risk to the population.
Jalisco Alerta issues warnings, alerts and forecasts regarding disruptive phenomena that may pose a risk to the population.
Hydrometeorological Hazards
Rains, Hail, Floods, Winds, Frost, Low temperatures, High temperatures, Tropical cyclones.
Geological Hazards
Volcanic Activity, Earthquakes, Tsunamis, and Dust Storms
Chemical-Technological and Environmental Hazards
Fires and Air Quality Emergencies.
Communication and Alerting
Forecasts, Drills, News and Informational Notices, Safety, and Traffic.
Communication and Alerting
Pronósticos, Simulacros, Noticias e Informativas, Seguridad y Vialidad.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
Welcome to Jalisco Alerta
An official and free application from the Government of Jalisco and the State Civil Protection and Firefighters Unit for your safety.
Personalized Alerts
Receive notices based on your location and profile. Your information is anonymous and secure.
Confirmed Location
Receive early warnings specific to your area by verifying your postal code.
Turn On Notifications
Receive immediate alerts about what is happening nearby. Set up notifications and stay informed without interruptions.
Enable Weather Forecasts
Set up the app to access weather forecasts for your area and prepare for upcoming conditions.
24-Hour Forecast
Check the weather status in your region with official and detailed predictions for day and night.
Stay Informed at All Times
Check weather conditions in each region of Jalisco with official information for daytime and nighttime.
Preventive Information
News, notices, and up-to-date recommendations to help you prepare for any situation.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
See What’s Happening in Jalisco
Conditions by Region, All on One Map.
What sections does the app have?
Can I receive alerts if my phone is on silent mode?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?
In which languages is the app available?
What information does the map show?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?
Notifications: Advisories and Alerts
How do alerts work?
What are the alert levels that are in place?
What do the different notification types mean?
How does Jalisco Alerta decide who receives a notification?
Do the alerts mean I am in danger?
What should I do when I receive an alert?
Why did I receive an alert if the event occurred far from my home?
Why did my family member receive an alert and I didn't?
How do I know if an alert is for me?
How do I know when an emergency has ended?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
Does the app track my location all the time?
Download and Instalation
Download and Instalation
Download and Instalation
How do I download the application?
Do I need to create an account?
Does it work in all of Jalisco?
How do I update the application?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
Does the app track my location all the time?
Emergencies and 911
Emergencies and 911
Does the app replace 911?
Can I report an emergency from the app?
Does Jalisco Alerta send help?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
Does the app track my location all the time?
Use and Best Practices
Use and Best Practices
Use and Best Practices
Why don't they warn about everything that happens?
Why do some alerts arrive in the middle of the night?
Why does the alert sometimes arrive after the event has already started?
How can I help during an emergency?
What does "drive with caution" mean?
What does "look for alternative routes" mean?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
Does the app track my location all the time?
Official information
and rumors
Official information
and rumors
Official information
and rumors
Why does the information sometimes change?
Why do some news stories appear first on Jalisco Alerta before other media outlets?
How can I tell if a social media post is true?
Why shouldn't I spread rumors?
Can I recommend Jalisco Alerta to my family?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
Does the app track my location all the time?
Privacy and Security
Privacy and Security
Privacy and Security
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
Does the app track my location all the time?
What data does the app collect about me?
Is my data secure?
Can the app access my photos, contacts, or microphone?
What should I do if I enter a postal code that is not from Jalisco?
Can I temporarily mute notifications?